I can’t log into my account.

Don't panic!
 
  • Make sure you're using the correct email address and password.
  • Think back - did you use one of our social signups to join Twine? We allow Facebook and Twitter. 

If you're still having trouble signing in, follow these steps to reset your password:
 
  • On our sign in page, click the blue 'Forgot Password?' text link.
  • Enter the email address that you used to sign up with (if you signed up with Facebook or Twitter, this will be the email address that you use to sign in with them) and hit send.
  • You'll be sent an email with instructions of how to reset your password.

If you're still not having any luck after this, please contact us via help chat or on support@twine.fm.

Did you find this article helpful?