Stay safe on Twine

How do I tell if a buyer is legitimate

On Twine we take any kind of suspicious activity very seriously and we urge our members to report it in the first instance. If you notice any of the following behaviour from a buyer on Twine, contact us immedi...

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How do I communicate safely through Twine?

On Twine we want our members to be able to communicate with each other safely and securely. This is why we have Twine messages. Twine messages let you talk to any other Twine member through the platform. Twin...

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Creatives: Tips for staying safe on Twine

Twine strives to be a safe environment for our creatives. Here are some handy tips for staying safe on Twine: 1. Never accept payment outside of Twine Twine payments are a safe and secure way of sending and re...

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Buyers: Tips for staying safe on Twine

Twine strives to be a safe environment for our buyers. Here are some handy tips for staying safe on Twine: 1. Review a creative before you accept: When you post a project on Twine, many creatives will pitch to...

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What should I do if my buyer asks me to move to private email?

Imagine the situation. You've pitched on a project and you're in conversation with a buyer who looks like they want to hire you. Then they hit you with a Twine message that says this: "Let's move this conversa...

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What should I do if my buyer wants to pay outside Twine?

If your buyer suggests paying outside of Twine, think twice before proceeding. Twine payments ensure safety for both buyer and creative. If you opt out of this system, there's little Twine can do to help if so...

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