Account

What can get you banned?

Please remember that Twine content and briefs are regularly checked and that we do not tolerate the following: Discrimination/Bullying Inappropriate content Hacking Copyright infringement

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What’s a verification email?

When you sign up for an account, we send an email to the address you signed up with. It’s a spot check so we can make sure we have the correct address. This is especially important if you’ve enabled email notif...

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How do I delete my account?

We're sorry to hear that you want to leave us. If you could let us know why, then we can work hard to make Twine better. Simply get in touch through this link, and we’ll do the rest.

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How do I unsubscribe from emails?

We send you emails so that we can keep you up to date with what's happening on Twine. If you don't want to receive emails from us, there are two ways to manage your email preferences: On the bottom of every ...

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I can’t log into my account.

Don't panic! Make sure you're using the correct email address and password. Think back - did you use one of our social signups to join Twine? We allow Facebook and Twitter. If you're still having ...

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How do I adjust my auto import settings?

We automatically import new tracks from your SoundCloud account to your Twine account. This means that every time you upload a new track to SoundCloud, it automatically gets imported to your Twine account too. ...

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How do I add a Twine tab to my Facebook page?

You can add a Twine tab to your Facebook page, so that your fans and followers can view your Twine portfolio right there on Facebook. To add a Twine tab to your Facebook page, just follow these instructions: ...

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Why can't I import my tracks from SoundCloud?

If you're trying to import your tracks from SoundCloud, but you're seeing a message that says 'unable to import new media from SoundCloud - no new media found', even though you have tracks to import from your S...

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How do I change my email address?

To change your email address, follow these steps. Head to your settings page Under account settings (the first option in the left-hand menu), you'll see an option to change your email address. Enter your new e...

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How do I connect my account to Google?

Follow these steps to connect your account to Google. You'll then be able to use Google+ to sign in: Go to your settings page by clicking on the dropdown menu in the top right of the main navigation bar - the ...

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