Testimonials are reviews or ratings listed by on your portfolio. These are an indicator for clients to understand how trustworthy you are. After all they might have never worked with you before. Testimonials are out of 5, and clients can attach a short review.

Getting a testimonial

The main way to get testimonials if by completing jobs on Twine. When you've completed a job the client will be asked to rate you out of five stars. They can leave a testimonial review alongside the rating. This lets new clients see who's good to work with.

Your star rating will be an average of your testimonials. The default rating is 3.5 stars.

The 5 most recent testimonials will also be listed on your portfolio:

Ask a client for a testimonial

You can request testimonials from your previous clients, even if you did not meet them on Twine. Here are the steps to ask a client for a testimonial on Twine:

  1. Go to your portfolio.
  2. Click the Manage testimonials link or click on the star rating.
  3. This will load a Your testimonials popup window.
  4. Click Add a new testimonial and then follow the subsequent form.

Importing testimonials

We're always trying to make our freelancers look better, as it helps your chance of success. If you have any testimonials on LinkedIn, Facebook, or Google, then we can import it to your Twine portfolio. Here are the steps to import testimonials:

  1. Go to your portfolio.
  2. Click the Manage testimonials link or click on the star rating.
  3. This will load a Your testimonials popup window.
  4. Now click the text link "Or import testimonials and reviews from other services by clicking here".
  5. Follow the relevant steps. It will take up to a week to import your testimonials.
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