Twine exists to make finding a talented Creative freelancer easy. This article will take you through the broad strokes of finding, hiring and paying a freelancer through Twine.
 
 

Step 1: Understanding your requirement

Do you know what you need, and the associated costs?

Hiring a freelancer can be daunting, especially if you don’t have much experience in this area, or if you’re using a new platform.

Understanding what you know (and don’t know) about your job is really important, and the more information you can give in your job brief, the better. A fully fleshed out job brief will attract freelancers of a high-quality, and with the specific skills needed to for your deliverable.

The very first step in the process is to make sure you have gathered all the information needed to give freelancers a good understanding of what you want delivered.
 

Read our full article for more info on what you need to consider before posting your job.

 
 

Step 1.1: Understanding your budget

Once you have a better understanding of the scope of your job, you’re in a better place to assess how much you need to budget for.

Great freelancers aren’t cheap, and cheap freelancers aren’t great.

Freelance work in creative industries takes a lot of time, skills, and often, expensive tools, to get the job done to a good standard. Resist the temptation to hire cheaply and gamble on the quality of results. 

Set a reasonable budget and work with someone following their passion. You’ll have a better experience, and won’t run the risk of having to hire twice.
 

Read our full article for more info on: what impacts the cost of hiring a freelancer.
 
 
 

Step 2: Posting your job on Twine

The process is a simple one: answer a few questions about the job and supply a job brief. Once you’ve hit submit, your job post is then sent through to the Twine team to be vetted before being made live on the platform.
 
Already have your chosen freelancer picked out? Create a private job post and invite them to pitch.

Read our full article for more info on: what details are needed for a job brief.

 
 

Step 3: Receiving Pitches & Public Questions

Once your job is live on the platform, each member of our community with the appropriate job role is sent a notification. With very popular jobs I can be only minutes freelancers engage.

Pitches from freelancers are vetted by the Twine team to ensure the individuals are suitable. Freelancers must have relevant examples of their work, and an informative message within their pitch to pass the vetting process. 

Once approved, pitches will filter through into your Messages tab on the platform.

Freelancers can ask for more information about your job in the form of Public Questions. These questions are vetted by the Twine team before being sent through to you, and are asked anonymously. Once answered, the question (and associated answer) will appear alongside the job brief for other freelancers to view. 

Often questions will be regarding the style required, and if you are able to supply any reference images or links. You are very welcome to share external links, and we recommend including these in your initial job brief, if you are able.
 

Read our full article for more info on: public questions, pitch limits, and job expiry.

 
  

Step 4: Choosing a Freelancer

You’ve put in the work to collate the information needed for an engaging job post, and now you’re reaping the benefits. Pitches from talented freelancers had been given the green light by the Twine team, and the messages are flowing into your Twine inbox.

Now is your opportunity to make an initial assessment on the freelancers that have engaged. 

Decline pitches that don’t pique your interest, and message those that do:

  • Confirm availability: are they available to deliver your job?
  • Confirm capability: do they have the skills and tools needed to deliver?
  • Confirm the process: what are the steps between concept and delivery?

Once you’ve picked out a talented freelancer, and confirmed that they are ready, willing and capable, then you are ready to hire. Make sure there’s a copy of your agreed terms in your shared messages, and select “hire”.

To secure your freelancer, you will need to pay a deposit via card or by PayPal. Once this is confirmed, your freelancer can begin working on your job.
 

Read our full article for more info on: Declining pitches, External Links & Security, Multi-hires.
   
  

Step 5: Hiring, Payment & Project Management

To secure your freelancer, you will need to pay a deposit via card or by PayPal. This upfront payment will be a percentage of the total cost of hiring, the rest is paid on approval of the final files. Once the deposit is paid, work on your job can begin!

Posting a job on Twine is free, the commission we take is 20% on top of what is agreed with the freelancer.

For example: You have found a great freelancer through Twine and they have agreed to deliver your job for $500 with a 50% deposit upfront.

Freelancer quotation = $500

Initial payment (50% deposit) = $250 

Final payment (remaining 50% + Twine fee of 20%)  = $350

Total job cost: $600

Once the final files are uploaded, you’ll need to pay the remaining balance, and approve the files. It will then be the role of the Twine team to close off the job.
 

 for more info on: Project Management, Ad Hoc Payments

 
 
Need help?
Send an instant message for quick advice, or book in a time to speak. Find us on the Intercom webchat, or email support@twine.fm

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